What families say…
Extract of a letter from relatives to CQC
“From the moment we stepped through the front door we could sense the difference between a building housing the elderly and a genuine ‘home’ for the elderly with all their vulnerabilities. There is an immediate warmth from friendly staff, the house itself and also the residents, elderly but treated with such love and respect.
If this note helps another elderly sole find their way to the care and love or the staff at Churchley, my wife and I will be very happy. We, unreservedly recommend The Churchley Rest Home to anyone, and so did my mother-in-law who loved it so much.”
We would just like to take this opportunity to thank you for the wonderful care given to Mum during the 3 years she spent at Churchley.
We realise that as she became frail it was more difficult but nothing was too much trouble for you and we really do appreciate it.
We don’t know how we would have coped without your help and support
and we will always be grateful.
Written by 2 daughters and son –in –law
Feedback questionnaire comments from families and residents
“Happy that Mum is being looked after well and that her needs are met”
“Very friendly and helpful carers”
“ An excellent rest home with efficient and caring staff”
“ It appears to be a well run rest home and I am very satisfied with the way my mother is looked after.”
“Care and attention to every detail is second to none.”